Service / Help
Contact
0711 486868
Quick
Payment methods
Orders via our online shop can be paid with the following payment methods.
PayPal
Pay for your order conveniently and securely via PayPal or PayPal Express.
Invoice ( bank transfer to Optikplus )
You will receive an invoice with 30 days payment term with your delivery. If you are not yet a customer of ours, we will check your creditworthiness before shipping your first order. This payment method is only available for orders with a German or Austrian delivery address.
Apple Pay
Apple Pay is the payment method of the Apple company. This form of online money transfer is only available on Apple devices e.g.:
- Mac
- iPhone
- iPad
- Apple Watch
Bancontact
Bancontact is a secure payment method for our customers with a Belgian bank account. Through Bancontact we receive your payment the next business day and can therefore process your order immediately.
Credit Card
At Optikplus you can pay conveniently and easily with one of the following credit cards:
- Visa
- MasterCard
- American Express
- Maestro
- CartaSi
- Cartes Bancaires
EPS Austria
For our customers from Austria we offer the convenient and popular payment method EPS. Electronic Payment Standard (EPS) is a secure payment method developed jointly by several Austrian banks.
Giropay
Giropay is one of the most popular transfer methods in Germany. Our German customers trust this payment method, as it is supported by over 1,500 banks nationwide.
iDeal
For our Dutch customers we offer iDEAL as a secure payment method. iDEAL makes it possible to use a bank account at almost any Dutch bank to pay for orders in the Optikplus online store. iDeal payments are often received after 24 hours, so we can get your order on its way immediately.
Klarna Pay Later
With Klarna Pay Later we offer you the possibility to pay for your order after it has arrived. This payment method is available for orders from Germany, the Netherlands, Austria and Finland.
Sofort
With Klarna Sofort we offer you the popular payment method Sofortüberweisung. You pay by PIN and TAN procedure as you are used to with an online transfer via your online banking account.
Bank details
Credit institution: Commerzbank Stuttgart
Account holder: optikplus GmbH
IBAN: DE19 6004 0071 0864 6572 00
BIC: COBADEFF600
Delivery times
Within Germany, the delivery times stated in the offer apply. For deliveries abroad, please allow 2-4 additional delivery days. Please note that there is no delivery on Sundays and public holidays. Items with different delivery times will be sent in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time.
Shipping conditions
Delivery is made domestically (Germany) and to the countries below:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovenia, Spain, Sweden
Shipping costs
Please refer to the following list for our shipping costs. Shipping prices are gross prices incl. statutory VAT.
Germany
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 69,99 € | 4,95 € |
| Goods value | from 70,00 € | to 999,99 € | free of charge |
Austria
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,99 € | 6,95 € |
Belgium
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 9,95 € |
Bulgaria
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Croatia
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Cyprus
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 16,95 € |
Czech Republic
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Denmark
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Estonia
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Finland
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 16,95 € |
France
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Greece
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Holland
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 9,95 € |
Hungary
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Ireland
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Italy
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Latvia
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Lithuania
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Luxembourg
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 9,95 € |
Malta
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Poland
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Portugal
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Romania
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Slovenia
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 14,95 € |
Spain
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 12,95 € |
Sweden
Parcel shipping (DHL)The parcel shipment of our products is carried out by the shipping service provider DHL. The delivery takes place from Monday to Saturday. We also offer delivery to a DHL Packstation. |
|||
|---|---|---|---|
| Goods value | from 0,00 € | to 999,90 € | 16,95 € |