Cooper-Vision product recall

 

Voluntary product recall

CooperVision, manufacturer of contact lenses and contact lens care products, informs of a voluntary product recall of its Hy-Care® All-in-One solution (60ml, 100ml, 250ml, 360ml and 380ml bottles).

Reason for the recall: The company's own quality tests have shown that the contact lens care solution does not provide adequate disinfection performance against high concentrations of certain yeasts under certain circumstances.
This is purely a precautionary measure by the manufacturer.
To date, no complaints have been received and there have been no confirmed incidents due to inadequate disinfection.

It is still important that you clean and disinfect your soft contact lenses. However, please stop using your HyCare® All-in-One solution immediately and dispose of the contact lens solution as soon as you have found an alternative contact lens care solution. Please keep the care solution bottle to receive your refund via the recall website:

www.CVrecall.expertinquiry.com
This has been online since 28 February 2022 (2pm).

CooperVision is being assisted in this recall by Sedgwick, which also operates the recall website. On this you will find information on how to proceed and instructions on how to claim your refund. You will also find telephone numbers if you wish to speak to a CooperVision contact directly.



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